Our customers are at the heart of everything we do and we want our customers to enjoy their experience every time at EDES, either in store or online from the choice of products and our service.
EDES are regular visitors to home shows all around the world seeking inspiration for your homes we love to keep you up to date with the latest trends. Customers can feel at home with Edes whether you are an EDES trendy and wanting a modern home look or a hearty EDES traditionalist, with classic tastes, we have this covered. You are always welcome whatever your style.
Seeing our customers happy faces when they see quality at affordable prices for their homes make us happy. We always have a love for new brands aswell as leading brands: Kenwood, Dualit, Prestige, Silverwoods, Masterclass, Women’s Institute, Joseph Joseph, Charles Viancin, Silverwoods and Sensio Silhouette. Plus many more online to wow you everytime!
Customers and their concerns matter to us and this is why we take responsibility to protect the environment very seriously and ensure fair working practices.
EDES also encourage customer feedback. We know you like to get involved, so customer’s always have the chance to have their say and get involved with our stores.
Great relationships built with our partners and suppliers since 1971 means you will always be assured great quality at competitive prices. Edes will match online with a ‘like for like price’ match, so be sure to shop local and ensure funding is put back into the local community. Taking pride in our heritage we will always strive to support local British businesses wherever possible.
We invest in our people to ensure we are local experts in the products that we sell. This means you get advice and expertise you can trust.
EDES makes it a priority to give back to our local community and support events at local schools and our chosen charities are the NSPCC and Macmillan especially the coffee mornings!
EDES ensure we look after our environment by sourcing locally, selecting energy saving products including: lighting, heating and small domestic appliances. Our brand will continue to evolve and be innovative in our environmental policies to protect our world we live in.